Ship the item back using a trackable method. We recommend keeping your tracking number.<\/li>
<\/ol>
Refunds<\/h3>
Once we receive and inspect your returned item, we will notify you of the approval of your refund. Approved refunds are processed to your original payment method within 5\u201310 business days<\/strong>. Depending on your bank, it may take additional time for the funds to appear.<\/p>
Return Shipping Costs<\/h3>
If the return is due to our error (wrong or defective item), we cover the return shipping cost. For change-of-mind returns, the customer is responsible for return shipping.<\/p>
Damaged or Defective Items<\/h3>
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the damage. We will arrange a free replacement or full refund.<\/p>
Non-Returnable Items<\/h3>
Gift cards and clearance\/final-sale items marked as non-returnable cannot be refunded.<\/p>
Exchanges<\/h3>
The fastest way to get a different item is to return the one you have and place a new order once your return is approved.<\/p>
Questions?<\/h2>
If you have any questions about this policy, our team is here to help.<\/p>